Effective employee cybersecurity training is crucial to the success of any organization with a growing digital presence. As our world becomes increasingly interconnected, employees must remain informed and on guard against information breaches. Unfortunately, sometimes cybersecurity training can be a bit bland. Traditional lectures, slide presentations, or wordy handouts may cause employees to become disengaged on critical topics. Thus, business leaders must find unique ways to keep employees enthusiastic during the training process. Below are a few suggestions we at VineIT, a managed IT services and cybersecurity solutions company, think may help.
Incorporate quizzes and other microlearning activities into your cybersecurity training
Adding short games, quizzes, videos, and tutorials to your cybersecurity training can be a great way to teach your employees cybersecurity topics. As “microlearning” activities, these media can convey relevant information to your employees quickly without significantly disrupting their workdays. In a 2018 study by the University of Maryland, researchers found that “competency-based microlearning” activities are effective in developing “awareness, knowledge, and skills on the path to mastering more complex job behaviors.”
Today, there are many microlearning platforms available that make it easier to find solutions for your business. Software such as Kahoot can be used in team meetings and have a game format that can inspire your staff’s friendly competition. Kahoot can be integrated with common enterprise software such as Slack, Microsoft Teams, Google Hangouts, and Zoom. Another microlearning solution is using video or screen sharing to create training videos. Free video platforms such as Vimeo or YouTube are great for hosting these. Lastly, implementing a blog or knowledge platforms such as Guru or KipWise can help you build effective written tutorials that employees can access at any time for common cybersecurity questions.
Encourage personality assessments
During training, employees need to know how their talents fit into your company’s larger needs. For example, one employee’s attention to detail or another’s ability to delegate tasks may play key roles in your cybersecurity strategy. Allowing your employees the opportunity to reflect on their strengths through assessments such as StrengthsQuest, Myers-Briggs, or the Enneagram could give your employees a clear understanding of how they fit into your larger goals. If possible, block off time during the workday for employees to take these online assessments. When they finish, meet with them, discuss their assessment results, and seek to brainstorm how this could help your team’s needs.
Utilize team building activities
Team building activities during training are additional ways to create more engagement during cybersecurity training. The largest benefit of team building activities is the introduction of shared experiences. In a 2013 LinkedIn article, organizational psychologist Adam Grant asserts that the most effective teams are cultivated through shared experiences (the frequency with which they collaborate) — not necessarily their individual skills or competencies.
Thus, cultivating as many opportunities as possible to solve problems as a team is important. Practically, during your organization’s cybersecurity training, this could mean acting out hypothetical cybersecurity breaches, reviewing how to respond to a crisis, or hosting a retreat in which your employees are challenged to act quickly and together.
Host an inspirational keynote or lunch and learn session
During your cybersecurity training, employees should clearly understand your company’s unique mission and vision. A great way to convey this is through an inspirational keynote or lunch and learn session. As business thought leader Simon Sinek indicates, “people don’t buy what you do; people buy why you do it.” Ultimately, with a clear understanding of why effective cybersecurity is imperative to your company’s success (and greater mission to serve others), employees will be more motivated to protect your assets and information.
Topics to explore to keep your team engaged during cybersecurity training may include your organization’s history, major triumphs, goals, and vision for the future. Recruiting key leadership personnel or alumni to affirm that your organization is headed towards a bright future could also motivate new employees to go above and beyond.
Send out a friendly summary email with major points
After your cybersecurity training is complete, sending out a friendly summary email with major points could be a great way to remind employees of what they have learned. This email could also contain important information such as deadlines, organizational policies, and team structure is important, in case employees have questions later.
To learn more about VineIT and our managed IT, cybersecurity, and consulting services, please visit our website. We are a cybersecurity company and consultant who is committed to providing you with peace of mind.