Managed IT
Services

Proactive monitoring & ultra-fast helpdesk response for St. Petersburg, Tampa, Sarasota, and beyond.

7 minutes

Our industry-leading average response time. Most calls are answered within a few rings.

 

100%

Your control over software licenses. We don’t resell at a markup.

 
 

25 minutes

Our average resolution time for trouble tickets. Fast, courteous service guaranteed every time.

 

0 contracts

Our clients stay because they’re happy, not because of a lock-up.

A Better Way

At Vine, we don’t believe in the outdated “break/fix” model of managed IT services. Instead, we remotely monitor our clients’ servers around the clock to catch major issues at the outset.

We proactively manage data backups, software updates, and antivirus and malware protection, and our clients have seamless access to our team of top-notch techs with some of the fastest response and resolution times in the industry.

  • IT helpdesk technician icon

    US-based helpdesk

  • Microsoft 365 icon

    Microsoft 365 management

  • Cloud data backup icon

    Automated cloud data backup

  • Cybersecurity monitoring clipboard icon

    Hardware & software monitoring

  • Desktop computer icon

    Hardware purchases & installation

  • Secure computer chip icon

    Security & compliance

  • Rocket flying upward icon

    Update/patch management

  • Network hub and spokes icon

    Networking support

  • Antivirus cybersecurity shield icon

    Antivirus and malware protection

 

Industries we have deep experience working with.

 
 
Happy couple closes deal with insurance agent

Insurance

As FAIA’s Preferred IT Partner, we’ve been vetted by Florida’s top agency advocate as the go-to option for IT and cybersecurity solutions for insurance providers. From EZLynx, Hawksoft, and Vertafore to carrier-specific compliance requirements, we help keep your agency stable and secure.

 
Smiling lawyer showing papers to happy client

Legal

As the Preferred IT Partner for St. Pete Bar Association, Vine knows what it takes to keep your firm running smoothly. From Lexis Nexis, Westlaw, and Netdocs to compliance for GLBA, HIPAA, and state regulations, we know the tools you need to succeed and how to keep them working for you.

 

Professional Services

As the Preferred IT Partner for the St. Pete Chamber of Commerce, we know what small business service is all about. We’re here to help you navigate EMR/EHR, NYDFS regs, and a myriad of industry-specific requirements while maximizing your operational efficiency.

 

Don’t see your industry listed above?

We work in a wide variety of others, including:

  • Finance

  • Real estate

  • Construction

  • Landscaping

  • Healthcare

 

Ready for better IT?